Currys PC World

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Sj's complaint against Currys PC World

Sj lewis

30/12/2017

[LAPSED] Purchase refund !!!!!

Complaint against Currys PC World

I bought two goji multi USB ports on the 22nd December, during that week I received a thankyou for choosing us, a review request for the item ( even though I hadn't received it yet ) then on the 29th I received notification from my bank that they had refunded me!!!! Absolutely no correspondence in any shape or form from currys telling me they're out of stock but still took my order, no apology. If my bank hadn't notified me I'd still be waiting, now I've had to shop around again to order another brand with another retailer.....it's a disgrace especially as I've been a loyal customer and they have every way possible of contacting me in this digital age. #shockingtreatment

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Lapsed. Sj has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Sj, I'm sorry to hear your order has been cancelled and refunded without contact. For us to look in to this further for you, please send your full name, address including postcode and order number to [email protected] Please quote reference SPK812, with a copy of your post. Thanks, Gemma
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