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Kirsty's complaint against Currys PC World
[LAPSED] Pushed into buying products not needed
Complaint against Currys PC World
My fiance came in to buy me a laptop so I can work from home, we came into the rhyl store 6 times being told each time the laptop I had chosen would be in stock the next day... Upon the 5th visit we were told we could only reserve the laptop if bought a package consisting of Microsoft office and McAfee security package. Which we did. Only to find upon receiving my laptop that it comes with a years subscription of Microsoft office, which I was told it would not! So I now have this years subscription I have bought from store..... That I didnt need! I feel very let down by the staff, having to return 6 times and nobody really knowing what was going on! Also being pushed to buy products that were not needed!! Basically felt like your member if staff was just out to make as much money from us as possible!
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Lapsed. Kirsty has not responded in 90 days
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