Currys PC World

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Georgina's complaint against Currys PC World

Georgina Ward

03/01/2018

[LAPSED] Refund?????

Complaint against Currys PC World

I returned a cooker that was wrongly installed on the 24th November for which I paid £924.00 excluding the £100 installation charge. After numerous complaints and over a month later, I received a refund of £894.00. In the meantime, I needed a cooker installing because it was Christmas and I have a family. I therefore went into debt because of this. I am getting to the end of my tether with this shoddy service and am expecting the rest of the purchase price of the cooker and my installation charge. If this isn't paid urgently into my account, I will be escalating this with the ombudsman.

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Lapsed. Georgina has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

I am sorry to hear this Georgina. If you would like to email the details to [email protected] we would be happy to look into this. - LH
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