Currys PC World

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Owen's complaint against Currys PC World

Owen M

03/01/2019

[LAPSED] Shameful Product Support AG

Complaint against Currys PC World

Finally decided to dredge my financial accounts when I came across a somewhat regular payment going out related to 'Product Support AG'. This direct debit has never been listed on my online banking but sure enough it has been going on for a long time, since November 2014! Doing some online research, I finally managed to determine what on earth 'Product Support AG' was and that it was related to Currys PC World, and sure enough, this would've been when I purchased I laptop from them in 2014. I absolutely did not agree to purchase any insurance for them or any kind of support product. I am absolutely outraged that such practices have existed and demand that this be resolved with FULL reimbursement.

  • supporters 0

Lapsed. Owen has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Owen, I can only apologise for any issues with a support agreement payment here; so we can look into this for you, please email a copy of this review and the reference SPK180818 to [email protected], including your full name and address, along with the amount you are being charged monthly. - Ed
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