Currys PC World

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2585 Reviews

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Victor's complaint against Currys PC World

Victor Hyde

18/04/2017

[RESPONDED] Sneaky rip off.

Complaint against Currys PC World

I bought an Acer Iconia 8 from PC world at Torquey and the sales clerk put two cards on the counter I said I didn't need cloud storage as I used google and I didn't like McAfee as I used Avast. she claimed it was free but I see I have been charged £29 for MCA 159135MCA CLD what is that about? If it is for extra warranty I do not want it and would not buy it. I was in a hurry to pick my wife up from the hospital and didn't notice the slight of hand that overcharged me.

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Currys PC World has responded

  • Comments (4)

KNOWHOW TOHELP | | VERIFIED

Hi Victor, I'm sorry if you have located an unwanted payment, my apologies. So I can help further, please email me at [email protected] with your full name and address. Kindly also include your original post and the ref SPK051 in the subject bar. Thanks -Marcus

Victor Hyde | | VERIFIED

User Responded via private message

Victor Hyde | | VERIFIED

User Responded via private message

KNOWHOW TOHELP | | VERIFIED

Hi Victor - thanks for getting back to us. I have begun an investigation into your query. In the meantime, could you please send us the details over to [email protected] quoting reference number SPK051 in the subject line. Please also include your original post. Thanks - Emily.
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