Currys PC World

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Dylan's complaint against Currys PC World

Dylan Jassi

28/01/2019

Support AG charge that I did not authorise

Complaint against Currys PC World

I recently purchased a laptop from currys PC world branch in Wednesbury roughly September 2018. Now in January 2019, there appears to be a charge taken from my account that i did not authorise. When checking the number connected to the payment, it traces back to currys pc world for some type of optional payment for a type of insurance, yet i did not choose to pay this and am left wondering as to why suddenly it has occured nearly 3 months after I purchased the laptop.

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