Currys PC World

4.00 stars

2652 Reviews

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Sophia's complaint against Currys PC World

Sophia Tolfree


[LAPSED] Taking £7 from my account still after cancelling

Complaint against Currys PC World

I was furious when realised that £7 was being taken out of my account every month since I purchased a laptop at the beginning of 2017 from PC World. I had no idea I had been signed up to this £7 PRODUCT SUPPORT AG" charge (shown as a card payment) until I noticed money taken from my account. In March 2018 I phoned to cancel it and was confirmed on the call that it had been cancelled however it hasn't been cancelled at all, £7 each month is still being taken out of my account!

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Lapsed. Sophia has not responded in 90 days

  • Comments (1)


Hi Sophia. I am sorry to read about the troubles with us. So we can have a look into this, are you able to email us your full address to [email protected], along with the reference number SPK180513, and I will be happy to review ~ Thanks, David
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