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Suzie's complaint against Currys PC World
[LAPSED] Taking unauthorised payments from my credit card
Complaint against Currys PC World
I purchased a fridge freezer quite a few months ago over the phone from Currys/PC World, I was asked if I wanted to take out insurance/warranty I declined. I have since found out that Currys/PC World have been taking £8.50 a month from my credit card without my consent since March 2015. I have informed my credit card company to stop making payments as I did not authorise this. I feel very angry that a company can do such a thing without my permission and I would like my money reimbursed as I believe taking someones money without their permission is fraud, and as I purchased the item over the telephone I am sure there will be some sort of recording of my conversation.
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Lapsed. Suzie has not responded in 90 days
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