Currys PC World

4.00 stars

2904 Reviews

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Ian's complaint against Currys PC World

Ian Irvine



Complaint against Currys PC World

Bought 49" Panasonic tv it went wrong, no volume at times so the "know how" team took it away and replaced sound board. Got it back and BANG guess what it still does it. Took it back to the store where we got it from with receipt report from know how and everything else and was told by the manager that "sorry but it is out of our 30 day warranty" and I argued that it had a 12 month guarantee and the person said sorry sir we will have to send it back for repair (2nd time) if after that they will replace or refund you ??? WHY NOT REFUND AT THE TIME OF COMPLAINT???????? at a loss with your company 2nd rate and bloody awful customer service why not just give me back my money you thieving people. BEWARE ALL THOSE THAT SHOP AT CURRYS AND NEVER AGAIN WILL I BE SEEN IN ANY OF YOUR STORES EVER EVER AGAIN

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