Currys PC World

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Justin's complaint against Currys PC World

Justin Davies

10/11/2017

[LAPSED] TVs refund

Complaint against Currys PC World

I ordered and paid for a tv online on the 2/11/17 for a birthday present to be collected in store on the, 3/11//17. I made a 30 mile round trip to be told it was not in stock. I rang customer services and cancelled my order and was told it would take 3-5 days for my money to be in my account. I still haven't received my refund.

  • supporters 0

Lapsed. Justin has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

This doesn't sound great to me either Justin, my apologies. So I can chase your refund, please email me at [email protected] with your full name, address, make and model of the tv and order ref. Please include your original post and the ref SPK661 in the subject bar. Thanks –Marcus

Justin Davies | | VERIFIED

Hi, is that an email address? It doesn't seem to work?

TEAM KNOWHOW | | VERIFIED

Sorry Justin, I missed the end off. The email address should have read - [email protected] - Marcus
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