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Beverley's complaint against Currys PC World
[LAPSED] Unable to cancel unwanted cover and double payment taken
Complaint against Currys PC World
There is a merchant voucher payment coming out of my bank monthly and I think it may be to do with a television I bought in Currys Andover at a very stressful time in my life (my husband was dying of cancer). I am now getting control of my affairs again and notice I am still paying for this unwanted cover at a rate of £3.50 a month. To add insult to injury, I see that I have two pending transactions for this amount, scheduled for 7 November but not yet processed and payable to Product Support AG, which is not traceable online except with regard to Currys. Please cancel or refund the November transactions and all future payments, please.
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Lapsed. Beverley has not responded in 90 days
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