Currys PC World

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Beverley's complaint against Currys PC World

Beverley Maloney

14/11/2017

[LAPSED] Unable to cancel unwanted cover and double payment taken

Complaint against Currys PC World

There is a merchant voucher payment coming out of my bank monthly and I think it may be to do with a television I bought in Currys Andover at a very stressful time in my life (my husband was dying of cancer). I am now getting control of my affairs again and notice I am still paying for this unwanted cover at a rate of £3.50 a month. To add insult to injury, I see that I have two pending transactions for this amount, scheduled for 7 November but not yet processed and payable to Product Support AG, which is not traceable online except with regard to Currys. Please cancel or refund the November transactions and all future payments, please.

  • supporters 0

Lapsed. Beverley has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Beverley, thanks for the contact. So We can trace this and look to assist, can you please email us direct at [email protected] quoting SPK 669 along with the above post including your address and postcode at the time of the sale. - Jay
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