Currys PC World

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Davy's complaint against Currys PC World

Davy Barfoot

14/05/2019

[RESPONDED] Unagreed Monthly payment

Complaint against Currys PC World

I bought a tv from currys a while back and have only discovered that i have been getting £4.99 a month taken out by direct debit for "product support AG" i havent got a clue what this is and dont remember agreeing to this. Could i please have this cancelled and and money owed returned to me Thanks

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Currys PC World has responded

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

HI Davy, thanks for getting in touch. I am very sorry to learn that you were unaware of the product support agreement that you have in place. This is usually discussed at the time of purchase and the agreement is detailed on the purchase receipt. For us to consider reimbursing for any payment, please provide your full name address and agreement number to [email protected] quoting SPK1809

TEAM KNOWHOW | | VERIFIED

HI Davy, thanks for getting in touch. I am very sorry to learn that you were unaware of the product support agreement that you have in place. This is usually discussed at the time of purchase and the agreement is detailed on the purchase receipt. For us to consider reimbursing for any payment, please provide your full name address and agreement number to [email protected] quoting SPK1809
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