Currys PC World

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Sarah's complaint against Currys PC World

Sarah Purdy

19/09/2018

[LAPSED] Unauthorised 'product support' payments

Complaint against Currys PC World

I have recently discovered a monthly charge of £4.50 listed as 'AG product support' is being applied to my credit card. I believe this relates to a purchase from Currys PC World and was not authorised by me. I will be contacting my credit card issuer to stop these payments, but I believe the charges to have been taken without my consent and would like to know what authority Currys PC world believe they have. I would also like the payments to be stopped and the fees already paid returned to me.

  • supporters 0

Lapsed. Sarah has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Sarah, I'm sorry to hear this. So our team can assist further can you please contact us at [email protected] using SPK180774 as the subject to your email. In the email if you can include a copy of your post, along with your full name, address and any reference numbers regarding this/your purchase we will be happy to assist further. Thanks - Nathan
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