Currys PC World

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shirlie's complaint against Currys PC World

shirlie christie

14/01/2018

[LAPSED] Unauthorised Card Payment, Product Support AG

Complaint against Currys PC World

Having read the many complaints about Currys and having found a charge of £5.99 on my bank statement I phoned. (The number has changed by the way; it is now 0344 561 4000). Initially the agent said I must have agreed to it when I purchased my pc otherwise they wouldn't have my dd details, but when I told her it had been deducted straight from my card - not by dd - she relented and agreed to refund the charge and cancel any future payments. The cheek of these people!!

  • supporters 0

Lapsed. shirlie has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Shirlie, I'm sorry to hear of the payments being taken from your card, however, I'm glad you have now got it cancelled with refund. Thanks, Gemma
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