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A's complaint against Currys PC World
[LAPSED] UNAUTHORISED CHARGES: PRODUCT SUPPORT AG
Complaint against Currys PC World
We bought a SONY Bravia TV in the sale from Currys/PC World in Winchester on 24/4/17 for £355. Since 24/5/17 there have been £5 monthly deductions to a totally mysterious beneficiary "PRODUCT SUPPORT AG". I have spent some time trying to track down who this is and, thanks to this thread, it transpires that it is Currys. I remember my husband refusing any form of cover (we never take it out as we have comprehensive household insurance). These deductions are ENTIRELY unauthorised and amount to £95 to date - outrageous! Anyone give me some tips as to how to (a) cancel the DD/SO and (b) get a full refund?
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Lapsed. A has not responded in 90 days
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A KARRAN-SMITH | | VERIFIED
TEAM KNOWHOW | | VERIFIED