Currys PC World

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Ray's complaint against Currys PC World

Ray Grover

03/11/2017

[LAPSED] Unauthorised credit card payment

Complaint against Currys PC World

I bought a TV on 9 Sept from the Stockport store. I was asked to take out a care plan, but declined. The store rep said that I could have the first month free anyway even if I did not want to continue with a care plan. I did not sign anything, yet a payment of 3.49 has appeared on my credit card bill on 9 October. I am angry about this deception. I want a refund, an apology and to be reassured that there will be no further payments taken.

  • supporters 0

Lapsed. Ray has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Ray, sorry to hear this. Please send your post to [email protected] with ref spk 624 in the subject line. Please also include your address DD number and product support number from the receipt. I can the locate the details and look into this - Tony
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