Currys PC World

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Robert's complaint against Currys PC World

Robert May

19/08/2017

[RESPONDED] Unauthorised fee

Complaint against Currys PC World

I purchased an apple IPad 32GB 9.7" screen from Curry's PC World in Chichester on 11th July 2017. The cost was 339 pounds, charged to my Australian Credit Card Included in the purchase was an IPad protective cover and a cover for service and guidance at no cost. This cover was offered, as they were too busy to assist with transferring information from my existing IPad. As I was flying back to Australia on July 22nd I didn't require the support on an ongoing basis. I now find I have been charged 6.50 pounds under reference Product Support AG08448006080 on 11th August. Would you kindly refund this amount to my card, details are obviously retained and cancel any further support charges. Yours Robert May

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Currys PC World has responded

  • Comments (5)

KNOWHOW TOHELP | | VERIFIED

Hi Robert. Sorry to hear of the events. SO we can look into this would you be able to email us at [email protected], with the reference spk348, a copy of this post, and your full name and address, and we can investigate this for you. Many thanks, David

Robert May | | VERIFIED

User Responded via private message

KNOWHOW TOHELP | | VERIFIED

Thank you for sending through the email as requested Robert. A member of the team will be looking into this and responding to you shortly. - Lloyd

Robert May | | VERIFIED

Thank you

KNOWHOW TOHELP | | VERIFIED

Not a problem, Thanks - Leanne C
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