Currys PC World

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Francesca's complaint against Currys PC World

Francesca Codrington

04/07/2019

[LAPSED] Unauthorised Knowhow Cloud Payment

Complaint against Currys PC World

I bought a laptop from Currys in August 2015 that had knowhow cloud included in the bundle - I never used this service and didn't think much of it. Today, almost four years later, an unauthorised payment of £40 has been taken out of my bank account referenced "Knowhow Cloud" despite me not agreeing to this, nor receiving any correspondence regarding this from Currys or Knowhow Cloud.

  • supporters 0

Lapsed. Francesca has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Francesca, apologies for the delay, I'm really sorry to hear of the issues. If you do still require assistance with this matter, please email [email protected] with reference SPK180941 in the subject line. It would be good if you could also include your full address, receipt details for the product, and any other references you have. Thanks. - Jack
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