Currys PC World

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Achike's complaint against Currys PC World

Achike Onyekwuluje

09/03/2018

[LAPSED] Unauthorised monthly deduction form my NatWest account

Complaint against Currys PC World

I noticed deduction of £7.99 on 26 January and 1st March 2018 which I did not authorise by Product Support AG of Curry's PC World. Moreover, I am in Nigeria and still there with my card on the dates recorded as card transaction in the UK.

  • supporters 0

Lapsed. Achike has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Achike, I'm sorry to hear this. Please can you email your purchase name, full address and any reference numbers to [email protected] and include the reference SPK983 so we can get this sorted for you? Thanks - Ryan

Achike Onyekwuluje | | VERIFIED

Ryan, Thanks for getting back which has made the monthly deduction clearer. I will come to your store in late May 2018 to sort it out the CUSTOMER SUPPORT AGREEMENT of 23 December 2017. I will clear the debt of CREATION YOUR PLAN of £328 less the monthly £7.99 deduction that you are presently making. I feel that will be the best option. Regards, Dr Achike Onyekwuluje

Achike Onyekwuluje | | VERIFIED

User Responded via private message

Achike Onyekwuluje | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

No trouble Dr Achike Onyekwuluje. If you require any further assistance, please don't hesitate to contact us. - Becky
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