Want to resolve an issue with Currys PC World?
Or simply share your experience
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
Elke's complaint against Currys PC World
Elke Van Keer
Unauthorised payment taken from credit card
Complaint against Currys PC World
I purchased an external hard disc from Currys PC World in Loughborough in May 2016. Since that month, a monthly payment of £6.50 has been taken off my credit card without any notice/prior request for authorization. I only purchased the external hard disk and did not subscribe to any so-called "support". Please cancel this "support" as soon as possible and refund £19.50 as soon as possible. I do not appreciate being conned out of my money in this way especially when I recently spent quite a lot of money at Currys (vacuum cleaner - flatscreen LCD TV etc). I will stop spending my money in your stores if this is the way you treat your customers. My colleague purchased an external hard disc at the same time as me so I will make sure he checks his credit card statements as well and gets any refunds due to him. This is so not done Currys so please sort this out as soon as possible.
- supporters 0
Currys PC World failed to resolve this complaint
- Comments (2)
TEAM KNOWHOW | | VERIFIED
Elke Van Keer | | VERIFIED