Currys PC World

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Robert's complaint against Currys PC World

Robert Muller

11/05/2017

[LAPSED] Unauthorized Product AG Support Charges

Complaint against Currys PC World

I purchased 2 TV's from Curry's PC World in October, and just noticed that I'm being billed approximately £16 per month from 'Product Support AG' and I never authorized this (I've been billed for 7 months). I always refuse extra warrantees, so I would not have knowingly agreed to this. I notice there are countless complaints on the internet about this same issue with Curry's PC World (appears to have been going on for years), so I am quite surprised there are not better in-store controls in place to address this deceptive practice. I moved to the U.K. In September and have purchased thousands of pounds in merchandise from Curry's. This behavior is appauling and unethical. I would like these charges refunded immediately.

  • supporters 0

Lapsed. Robert has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Robert. Sorry to hear that you have discovered some unknown charges on your statement. SO we can look into this for you, would you be okay to email us at [email protected], along with your full address, a copy of this post, and the reference SPK106. Many thanks, David

Robert Muller | | VERIFIED

Will send it momentarily David.

TEAM KNOWHOW | | VERIFIED

Okay Robert. I will look into this when we receive the info. Many thanks again, David
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