Currys PC World

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Noelia's complaint against Currys PC World

Noelia Hita

12/08/2017

[RESPONDED] Unexpected £30 charge

Complaint against Currys PC World

I have just noticed that I've been charged £30 with the line "currys pc world kno" ... I was not aware of this charge and was not informed of it... I am not happy as I don't believe I have ever used the knowhow anyway... and would like to know exactly how they're ok to take this money without informing me prior to it.

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Currys PC World has responded

  • Comments (1)

KNOWHOW TOHELP | | VERIFIED

Hi Noelia. This sounds like one of our Cloud back up services, where the payment is taken annually, with card details submitted as part of the Cloud set up. If you wish for us to cancel or review, please do feel free to email us at [email protected], with the reference spk325, a copy of this post, and your full address, , and we will be happy to assist. Best regards, David
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