Currys PC World

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Sonya's complaint against Currys PC World

Sonya Hussain

10/04/2019

[RESPONDED] Unknowingly charged product support

Complaint against Currys PC World

I bought a TV in March 2019 and have been charged £4.99 this month without authorisation (Product Support AG, 0844 800 6080). This is not ok especially as I am struggling at the moment, I needed that £4.99!! I told the cashier when I bought the TV I didn’t want any additional paid for monthly support or services. Can you cancel all future payments and refund the £4.99 payment please?

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Sonya. Can you please email a copy of your post, including your full address and contact number to [email protected] so we can look into this for you? Please quote reference SPK180843 in the subject of your email. Thanks. Carrie.
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