Currys PC World

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Anthony's complaint against Currys PC World

Anthony Williams

21/01/2019

[RESPONDED] Unothorised Charges tFor Product Support

Complaint against Currys PC World

I recently found when looking into a reoccurring charge on my credit card a charge to "Product Support AG 0844 800 6080". Online I discovered many cases where people have had a similar charge on their accounts. Like many others, I have been a victim of this unscrupulous practice. This charge slipped under the radar until I looked into the many service fees etc. when it became apparent this was not something that I had signed up for. For over a week I have communicated with Currys PC World by phone & the email set up to handle customers who have been victims of this scheme. So far with unsatisfactory responses. As I never had any agreement I can't provide details of any agreement as they insist I do. I understand from the numerous online coverage/complains amount to several thousand people totalling millions of £. Happy to provide you with further information if you feel it of use.

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

I'm sorry you seem to be having issues getting this sorted Anthony. So we can look into this for you, please email a copy of this review and the reference SPK180806 to [email protected], including your full name and address, along with the amount you are being charged monthly. - Ed
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