Currys PC World

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Robert's complaint against Currys PC World

Robert Hunt

27/12/2017

[LAPSED] Unwanted AG support

Complaint against Currys PC World

Currys are taking £3.50 a month from my credit card. This is not something I asked for or would have agreed to. I would like them to cancel this please. I did go into the shop, where I was told to cancel this myself on my online banking. I have tried logging on but cant work out how to do it, meaning i'm being charged another £3.50 this month as it stands. Ideally I would like to claim back the amounts I have paid without wanting to.

  • supporters 0

Lapsed. Robert has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Robert, thank you for getting in touch, I am sorry that you were not aware of the Support Agreement that you had in place. At the point of sale, the agreement would have to be signed for. So we can cancel the agreement please provide your full address and the product it covers to letusknow:Teamknowhow.com quoting ref number SPK 804.If you could please provide a copy of the post too. Thanks,
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