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Lisa-'s complaint against Currys PC World
[RESPONDED] Used goods delivered
Complaint against Currys PC World
I ordered a hoverboard for my son which came opened and used. I arranged a collection with currys for the following week and had booked the day off work and arranged for my children to go to breakfast club also to be in for the delivery time of 8am to 5pm. The did not collect the item costing me a days unpaid leave. When contacting currys they had a forged signature saying nothing to collect. I put a complaint regarding this over a week ago and have done so via email and telephone it has been over 10 days and I had any contact from their complaints team which also state in their automated email I should have a response within 7days.
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