Currys PC World

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Lisa-'s complaint against Currys PC World

Lisa- Marie

11/10/2018

[LAPSED] Used goods delivered

Complaint against Currys PC World

I ordered a hoverboard for my son which came opened and used. I arranged a collection with currys for the following week and had booked the day off work and arranged for my children to go to breakfast club also to be in for the delivery time of 8am to 5pm. The did not collect the item costing me a days unpaid leave. When contacting currys they had a forged signature saying nothing to collect. I put a complaint regarding this over a week ago and have done so via email and telephone it has been over 10 days and I had any contact from their complaints team which also state in their automated email I should have a response within 7days.

  • supporters 0

Lapsed. Lisa- has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Lisa-Marie, I'm sorry to hear this. So our team can look into your question. Please can you contact us at [email protected] using SPK180764 as the subject and a copy of this message in the body of your email along with your full name and full address? Thanks - Laura
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