Currys PC World

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james's complaint against Currys PC World

james stewart

29/11/2017

[LAPSED] Very poor workmanship

Complaint against Currys PC World

Bought a washing machine from curry's which broke down after 2 weeks, Curry's then sent an engineer to my house to check it, the engineer damaged my wooden flooring by pulling the machine straight from housing and scraping the floor- a 6" scrape across the floor, Now after 3 months of phone calls and emails Curry's say its not down to them and I need to chase the engineering company who came to look at the machine(the engineer who they instructed to come to my house) the issue is still not resolved and I now need to go to trading standards as the customer service from Curry's is the worst I have came across, I will never buy from this company again

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Lapsed. james has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Good afternoon James, I'm disappointed to read about the issues you have experienced. If you would like to provide any specific details - purchase details, your full name and address etc. We'll be happy to look into what has happened. Please send details by email to [email protected] along with reference SPK718 Thank you - Matt
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