Currys PC World

4.00 stars

2646 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Michael's complaint against Currys PC World

Michael Miller

29/12/2017

[RESPONDED] Virgin media con

Complaint against Currys PC World

Signed up to Virgin media services in October. £100 Currys gift card, free install and £55pm Took 3 attempts to process in-store, and even though I was assured that only 1 deposit of £25 would be taken they did indeed take 3 lots ! Virgin then charged me £40 for install and said they do not offer free installs, and also are charging me £56pm and said they do not do a £55pm package. Also promised that I'd get my gift card before Xmas, it now 29th Dec and still nothing. After a string of excuses, the latest one from simplify digital is that Virgin media rejected my application and so I'm not getting the gift card. Funny how I'm sitting here watching the tv right now ! Total farce and a con, no-one will take responsibility, so I'd recommend going direct to Virgin or sky if you want to join up. I'm about to cancel it all and Currys can pay the years subscription

  • supporters 0

Currys PC World has responded

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Michael, I'm very sorry to hear of the issues you have raised. To get this resolved you would need to go in to the store you purchased the package from. However, if you would like us to contact the store for them to call you, please send your full name, address including postcode, receipt number, date of purchase and branch. to [email protected] Please quote reference SPK810, with a copy of your review. Thanks, Gemma

TEAM KNOWHOW | | VERIFIED

Hi Michael, I'm very sorry to hear of the issues you have raised. To get this resolved you would need to go in to the store you purchased the package from. However, if you would like us to contact the store for them to call you, please send your full name, address including postcode, receipt number, date of purchase and branch. to [email protected] Please quote reference SPK810, with a copy of your review. Thanks, Gemma
400 characters

2,645 other reviews of Currys PC World


loader