Currys PC World

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Aeh's complaint against Currys PC World

Aeh Hassan

20/01/2020

[RESPONDED] Warranty

Complaint against Currys PC World

I bought a TV and it broke down I had whateverhappens they were paid for years they collected my TV took it away refused to give it back. The gave a voucher code not what I was told the shop refused to allow the use but wanted my bank statement copied and left at the shop. The staff are not helpful the complaint was ingored.

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Currys PC World has responded

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Aeh, So sorry o learn about the issues you have encountered here. If the issue is still outstanding, please email us on [email protected] and quote reference SPK181114. In your email please include a copy of this review and your address details. Ollie.

lindsey drage | | VERIFIED

I can certainly relate to this complaint. Curry's Customer Services' policy would seem to be to make it as difficult as possible to reach anybody. I have had the same product fail within months. The customer services email address bounces back. I have written a letter twice to Customer Services and both letters have been ignored. I have contacted PC World via Twitter. Also ignored. A shambles

Abid Amjad | | VERIFIED

I also had just about a similar issue with them. I had ordered a 65" Tv from their website which allowed me to book it. The money was taken and half an hour later they sent another email stating that your order was canceled. They did not mention any reason. I have sent an email to them but got no reply from them. I tried calling and someone picks up the phone and disconnects it. how very rude.
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