Currys PC World

3.00 stars

2617 Reviews

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Christine's complaint against Currys PC World

Christine Harris

11/08/2018

[RESPONDED] would have given. NO stars

Complaint against Currys PC World

Ordered a fridge/freezer in store and made sure they knew it was a first floor flat with one flight of stairs in sheltered accommodation was told this would not be a problem ! Obviously it was one of the two delivery men refused on health and safety grounds to bring it in, not only did he refuse he was rude and disrespectful went back to the van and drove off after ages trying to get through on the phone and then basically fobbed off we managed to get them to return and leave it outside were I had to leave it till my son and a friend came and brought it in. Does this mean that anyone not on the ground floor is unable to get anything delivered from Currys I certainly will never go there again

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Currys PC World has responded

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hello Christine, My apologies on this matter. The delivery crew can refuse a delivery on health and safety grounds, this is within the terms and conditions. However regarding the behaviors, I can get this fed back. please email a copy of your message and the reference SPK180715 to [email protected], including your full name, address, and order reference. Apologies- Azar

Christine Harris | | VERIFIED

Sorry but I have already done this and heard nothing back and if it's part of terms and conditions why are you selling things you can't deliver what a ridiculous situation won't be going to Curry's ever again sorry

Christine Harris | | VERIFIED

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