Loaf

3.00 stars

13 Reviews

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Emma-Kate's complaint against Loaf

Emma-Kate Yates

16/05/2017

[RESPONDED] Badly made furniture

Complaint against Loaf

Really badly made furniture. I ordered a coffee table that had not been properly glued together and had screwdriver scratches all over it - I know they use reclaimed furniture but the inside was perfect. Tried to arrange an exchange and they cannot give exact delivery times, cannot pick up and deliver on the same day and cannot deliver at weekend or evenings ...so you basically have to take 3 days off work. For a fairly expensive brand, their quality and service is awful

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Loaf has responded

  • Comments (2)

Customer Experience | | VERIFIED

Hi Emma, Thanks for leaving your review. We're sorry for the experience you received with us. I'm pleased to see that all has been sorted now. Best wishes, Karen

Customer Experience | | VERIFIED

Hi Emma, Thanks for leaving your review. We're sorry for the experience you received with us. I'm pleased to see that all has been sorted now. Best wishes, Karen
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