1.00 stars

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GBP silhouette


kim's complaint against Boohoo

kim mcfarlane


Waiting since the 13th October to receive my refund of £71.00

Complaint against Boohoo

I have emailed in numerous times to be told the same thing, you will receive your refund, it is now 11th Nov and still no refund. This is unacceptable. I have sent another email to have to wait another 24hrs before someone can respond. I need that money and I am now getting extremely frustrated that I still don't have it. I also don't think it is fair that when they do pay it back I have to wait 3 working days for it to clear. What is going on????? Please can you help to resolve

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