1.00 stars

79 Reviews

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Siobhan's complaint against PrettyLittleThing

Siobhan Styles


Awful company

Complaint against PrettyLittleThing

Absolutely awful company. Their customer service is APPALLING. You can't just speak to one person every reply you get if from a different person which is ridiculous! I placed an order at 7:30 on a Saturday which should have been delivered on Sunday as I signed up to the "Royalty" subscription for next day delivery. It took THREE DAYS for my parcel to come. I contacted PLT and let's just say they didn't not care what so ever. I've never in my life experienced such awful customer service. I don't understand how this company is still functioning. I will definitely be informing everyone I know not to use this company and plastering this all over social media! STAY WELL AWAY FROM THIS COMPANY. RUBISH QUALITY AND VERY VERY POOR "CUSTOMER SERVICE"

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