Aldi

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Nadia's complaint against Aldi

Nadia May

07/12/2018

Very rude staff!

Complaint against Aldi

I am a regular customer at asldi longwell green , today as i was about to pay for my groceries I kindly asked the lady at the till if she would mind asking someone to help me get a small Christmas tree from the entrance as I had no trolly and that I suffer with a bad back, instead she angerly stood up and said I will have to do it myself! and stomped off, she came back with a massive Christmas tree which then I said sorry I need a smaller one , she then made me feel extremely uncomfortable as she quite obviously didn't want to help , I then said forget it don't worry I will just pay for these other items she then started to shout at me as if I was in the wrong. I'm extremely upset , I shop in aldi most days and do not deserve to be treated like this! IV never complained about anything before but this was uncalled for! This is horrible customer service and i hope she doesn't treat all of aldis customers like this it's disgusting!

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