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Louise's complaint against Debenhams
Debenhams terrible customer service
Complaint against Debenhams
Debenhams has seriously gone down hill. Even though I tried to deal with head office to solve a problem they are no longer interested. Terrible customer service! There new ‘don’t care’ attitude is disappointing. I’ve shopped with them for 25 years on a weekly basis and they have lost me for £10 exchange! What a shame! Stick to John Lewis in the future, they still value their customers.
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