EA Sports

1.00 stars

26 Reviews

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Mason's complaint against EA Sports

Mason Edwards

14/04/2018

Account hacked EA sports

Complaint against EA Sports

My sons EA account was compromised. Over the course of several months including his birthday, I have spent quite a few hundred pounds so that my son can spend and enjoy playing fifa 18, buying fifa 18 fut packs. He built a team and had several thousand coins. His EA account was hacked and everything was taken from his account. I contacted EA initially by live chat but seemed to get nowere. I made a complaint and finally they investigated the case. They stated as there outcome was that although the account was logged in by a different server/user they didn't not have sufficient evidence to grant any form of compensation. I know they must get millions of scammers complaining of this but all the evidence was there but they denied any compensation. They are a disgraceful company who don't care about there customers at all. How can they let there customers pay so much money yet when a complaint is made just ignore the facts incase they have to refund or compensate.

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