EA Sports

1.00 stars

26 Reviews

GBP silhouette


Mason's complaint against EA Sports

Mason Edwards


Account hacked EA sports

Complaint against EA Sports

My sons EA account was compromised. Over the course of several months including his birthday, I have spent quite a few hundred pounds so that my son can spend and enjoy playing fifa 18, buying fifa 18 fut packs. He built a team and had several thousand coins. His EA account was hacked and everything was taken from his account. I contacted EA initially by live chat but seemed to get nowere. I made a complaint and finally they investigated the case. They stated as there outcome was that although the account was logged in by a different server/user they didn't not have sufficient evidence to grant any form of compensation. I know they must get millions of scammers complaining of this but all the evidence was there but they denied any compensation. They are a disgraceful company who don't care about there customers at all. How can they let there customers pay so much money yet when a complaint is made just ignore the facts incase they have to refund or compensate.

  • supporters 0

EA Sports has not yet responded

  • Comments (0)
400 characters

25 other reviews of EA Sports