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Aaron's complaint against EA Sports
Official complaint to EA unresolved
Complaint against EA Sports
Officially made complaint to EA. They completely tried to turn it around on me by threatening to close my account. EA the complaint was regarding a chat advisor being rude in a threatening way. EA have admitted that he was wrong but and that the advisor shouldn't have said what he did but they have closed the case and that's that?? I've said I wanted some compensation for my experience and time but they point blank refused even though they have admitted the advisor was wrong and inappropriate towards me. I've been told that no more correspondence will take place and forget about the issue and if a chat advisor says anything again in that manner to contact them again. EA customer service, escalation team and complaints are absolutely terrible. Worst experience ever.
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