Shopper Discounts and Rewards

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DONNA's complaint against Shopper Discounts and Rewards

DONNA BURRIDGE

04/11/2016

[RESOLVED] - Mary at shoppers discount Never ever agreed to any money being taken from my account by this company

Complaint against Shopper Discounts and Rewards

Tried to reply to you Mary but your inbox is not receivng messages! Firstly i would like to state that i have never willingly set up to have £10 taken out my bank on a monthly basis as i stated in my post i am on a very low income with very little money left as i only receive benefits.. Having gone through my account it started on 5th April 2011 i cannot state that i would not agree to this as i do not have enough money to pay a direct debit i would like you to pay me in full all of the money that i have paid. i haven't ever used your service and had no idea what it was till i seen it my account and tried to do some research as to who the company was.. I'm sure that you will understand that someone on my amount of income cannot afford to pay this type of money on the off chance that i will be buying something online through your company. I do hope we can resolve this complaint i will contact a solicitor regarding this incident as well as my bank.. please reply as to how i can get this money rightly back into my account.. Donna Burridge

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Shopper Discounts and Rewards resolved this complaint

  • Comments (3)

Mary O | | VERIFIED

Hello Donna: Aspokesmansaid just made this post of yours visible in our account so that is why I am just publicly responding to it now. As you know I have responded to you directly via email and I hope this matter is now resolved to your satisfaction. Kind regards, Mary, The Shopper Discounts & Rewards team.

DONNA BURRIDGE | | VERIFIED

Massive hand claps For Mary.. can't believe it every penny has been packed back in full and always correspondence was clear and polite.. Thank you Mary for your cooperation it has been noted and i have faith that not all companies are con companies.. Mary replied to everything i sent and helped me resolve this matter.. thank you so very much Mary.. HATS OF TO MARY.. thank you :)

DONNA BURRIDGE | | VERIFIED

Massive hand claps For Mary.. can't believe it every penny has been packed back in full and always correspondence was clear and polite.. Thank you Mary for your cooperation it has been noted and i have faith that not all companies are con companies.. Mary replied to everything i sent and helped me resolve this matter.. thank you so very much Mary.. HATS OF TO MARY.. thank you :)
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