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Peter's complaint against ladbrokes

Peter Stonehouse


Poor Service

Complaint against ladbrokes

I called into your Ladbokes office in Wardour Street, Soho, London today to collect the return on a simple bet (your betting slip number 6426095464). My bet was on a coupon for the Man Utd v Liverpool game. My £2 win bet on the handicap betting was paid out as a £7 win. My £5 bet on Rooney to score was not paid out as he did not score - however, he did not score because HE DID NOT PLAY so I expected the return of my £5 stake. Unfortunately, your staff did not agree with me. I know that it is only a paltry £5, but why should that money not be returned to me. The service provided in this particular shop is pathetic. I await your reply with interest.

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