Ideal Shopping Direct

5 Reviews

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steven's complaint against Ideal Shopping Direct

steven collett

07/04/2018

bad phone experience

Complaint against Ideal Shopping Direct

Bought a phone from ideal shopping on 6th jan 2018, by 5th Feb the touch screen had failed. complained to them, they said send it back under the 3 year warranty, the 7 day money back guarantee had now passed,!! it would take up to 20 working days to repair. sent it back on 18th Feb. tracked it and on 21st Feb it was delivered. Ideal shopping said that it never arrived until 28th Feb!! started a dispute through paypal the got me my money back within 2 days. didnt get the postage though. I would not buy anything remotely technical from this shower.

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