HP

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Jeannette's complaint against HP

Jeannette Thomas

21/10/2017

Expensive Tablet useless after 2 years

Complaint against HP

I have a £650.00 HP Pro Slate 12 tablet stuck in boot mode, I rang HP who said sorry you are out of warranty. I have been told when you bought it in January 15 it should of been fit for purpose for 6 years, HP said on the phone you need a new motherboard, yesterday I took it to someone locally who said it is a software problem. Nobody can fix it not even PC world which I find amazing as they are happy to take your money when they are selling tablets but they can't fix them. I am appalled that a tablet that cost so much has had such a short life.

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