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Mrs Jean's complaint against Homebase

Mrs Jean Rish


Lack of Wheelchairs at Bodmin Cornwall store

Complaint against Homebase

After a great deal of difficulty getting to Home base because of all the A30 roadworks and all the roads closed, I eventually arrived with my disabled friend who can only walk a few steps, to be told they did not have any wheelchairs and haven't done for a long time. The last one (only one?) broke down and hasn't ever been repaired. My friend had every intention of spending quite a lot of money on his kitchen and bathroom, but has now gone elsewhere. This is absolutely appalling, what are disabled people supposed to do? We have never had such a thing happen to us in Tescos or Morrisons or any of the big stores. I very much would like to hear back from you about what you intend to do in your stores and if I don't hear back I will take this further

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