2 Reviews

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ursula's complaint against NEFF

ursula marsay-jones


Two new ovens but different versions

Complaint against NEFF

We bought 2 new C28MT27N0B which should be identical to each other in all respects as they were purchased from the kitchen company at the same time. However, one is version "/06" and the other is "/11" - they both have different fuzzy logic and panel displays which I am not happy about. I should have been issued with 2 ovens from the latest batch version. Neff customer servies at refusing to deal with this and my kitchen supplier is fobbing me off too. I have spend thousands on these ovens and expect them to be absolutely identical in all ways. Also engineer coming out to fix these ovens and they've only been in use 2 months!!! Also my new steam oven has a wonky door - it's a nightmare. Neff is really NAFF

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