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Joanie's complaint against Complete Savings
[LAPSED] Be wary when you see wly*completesaving.co.uk
Complaint against Complete Savings
My daughter has just discovered that £15 has been debited from her account every month since September. She has contacted the company, who have sent her automated emails informing her about how to cancel her account. Although the company probably do have a number of benefits, my daughter cannot remember filling in a form to register with them or agreeing to their terms and conditions. She is a student and has not got enough money for her rent most months so she would not have knowingly signed up for a company that costs £15 per month to join. She would like a refund of £150 but does not know what more she can do to get it. Be wary of filling out extra forms when you buy online. Any advice about how she could get her money back would be gratefully received.
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Lapsed. Joanie has not responded in 90 days
- Comments (1)
Mary O | | VERIFIED