Complete Savings

4.00 stars

27 Reviews

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SAVE ON YOUR INSURANCE

Anakepong's complaint against Complete Savings

Anakepong Jitlertpanya

25/04/2018

[LAPSED] Charge for monthly fee without notice

Complaint against Complete Savings

I was charged about 15GBP on monthly basis without notice or realise. I mailed to customers service and realise that about 15 GBP deductible is the membership fee that deducts from my bank account for a month. When I try to explain that I do not want to be a member and prefer 15GBP monthly fee back. One of the staff automatically cancel the membership and my membership is available until next month. And this is not my intention!! because I prefer to receive the monthly fee on 1st charged back and cancel the membership immediately. I was become a membership autimatically without a notice and I do not know about the trial period or monthly fee. Please give me an advise.

  • supporters 0

Lapsed. Anakepong has not responded in 90 days

  • Comments (2)

Mary O | | VERIFIED

Hi Anakepong: Complete Savings an online savings programme for people who shop online regularly. The only way you can become a member is to enter your details on the signup page & agree to the Terms of Service. I've sent an email to you with full details on the resolution to your query. If you didn't receive my email, contact me at [email protected] . Kind regards, Mary, Complete Savings

Mary O | | VERIFIED

Hi Anakepong: Complete Savings an online savings programme for people who shop online regularly. The only way you can become a member is to enter your details on the signup page & agree to the Terms of Service. I've sent an email to you with full details on the resolution to your query. If you didn't receive my email, contact me at [email protected] . Kind regards, Mary, Complete Savings
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