Complete Savings

4.00 stars

27 Reviews

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SAVE ON YOUR INSURANCE

Melanie's complaint against Complete Savings

Melanie Spittle

08/05/2018

[LAPSED] Setting up a membership without my knowledge

Complaint against Complete Savings

I know nothing about setting up a membership up with complete save. A payment came out of my bank for £15, I immediately contacted my bank, who told me who it was for, I had never heard of the company let alone agreed for any subscription. The bank said they have a lot of customers complaining about this company taking money out of people’s account without their knowledge. The bank has said they are looking into my case, but I looked at the bank and there seems to be another £15 due to come out, for something I will not use or have agreed to use. I would like a full refund and to remove all my details from their system.

  • supporters 0

Lapsed. Melanie has not responded in 90 days

  • Comments (1)

Mary O | | VERIFIED

Hi Melanie: Complete Savings an online savings programme for people who shop online regularly. The only way you can become a member is to enter your details on the signup page & agree to the Terms of Service. Our records show you have contacted our customer service centre who resolved your query. If you need further assistance, please contact me at [email protected] so I can assist you.
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