Complete Savings

4.00 stars

25 Reviews

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Derbas's complaint against Complete Savings

Derbas Al

09/07/2018

[RESPONDED] Unauthorised Debit

Complaint against Complete Savings

My bank debited my a/c for £15 to a company called Complete Savings for a membership I never asked for.I researched and found out that when I booked a ticket on trainline online I was informed that I would get a discount if I book my next ticket on trainline. Now I see that I have been made a member in a scheme I did not ask for. I contacted Complete Savings, cancelled my un-asked-for membership and demanded an immediate refund. I am also contacting my lawyer in Switzerland to sue the company in case I do not get refunded. Can you help please? D

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Complete Savings has responded

  • Comments (1)

Mary O | | VERIFIED

Hello Derbas Al: I'll be happy to assist you. Complete Savings an online savings programme for people who shop online regularly. The only way you can become a member is by entering your details on the signup page & agreeing to the Terms of Service which are clearly stated. Please contact me at [email protected] so I can assist you. Kind regards, Mary, The Complete Savings team
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