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Nina's complaint against Toni & Guy
Complaint regarding price
Complaint against Toni \u0026 Guy
Services on 5/19/17 at Mission Viejo, CA Price was changed three times throughout the service. 102.00 for balyage. Then 102.00 & 27.00, then 112 & 27.00. Third time I was not notified of that price and noticed it when I saw my receipt later on. . I used a birthday coupon after that total. My complain is why I am being charged extra 27.00 for blow out when your other locations doesn't charge that. Also the surprise extra 10.00 charged without notifying the client regarding a price change again is unacceptable. This is not very professional. I had an original quote prior starting the service. Not expecting to pay more than that at the end.
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