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Diego de's complaint against Nigel O'Hara
Diego de Aragao
Hard Drive never delivered
Complaint against Nigel O\u0027Hara
I have ordered a Hard Drive for my laptop that is broken at the beginning of October and I haven't got it delivered yet (6 weeks after). The website where to track the order status is innoperative and nobody answer my emails requesting a refund. 4 weeks ago a representative of customer services told me that my order was about to be delivered "shortly", what was clearly an attempt to hold my order as they probably knew they wouldn't be able to fulfill it. My bank account was charged immediatially (I paid with a debit card), reason why I can't ask for a refund through my bank.
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