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naeem's complaint against Nigel O'Hara
Complaint against Nigel O\u0027Hara
I ordered a Motorola motx play mobile phone.the time I ordered the product,it was marked as in stock and it was generally mentioned that any items over 150 something will get free delivery 3to5 days.after placing order and payment gone through I had email that it would take 2to 3 weeks and there is no exact date at which I will receive moto xplay.i believed I was missold because they didn't give me this information.i contacted and they said they have stock issues.i didn't agree with that and requested full refund.then I received email stating that my case has been passed on to financial team and it would take 14 days..so after 14 days I started mailing them again and again but no response.after a month I opened up another case and they said again 14 days.then after exposing them on facebook I received an email and ftaer 40 days they said that they cant refund I will have to ask my bank. im so disgusted with this company please do something..i have contacted my bank and they are looking into this but they wanted written confirmation of the date I cancelled order but there is none.just emails which show dates.please help.
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